Friends & Family Club

Duncan Friends & Family Club is Plumbing Security for Your Home!

We're excited to offer our new Duncan Friends & Family Club! Duncan Friends & Family Club is a club that's exclusive to our top customers. Our club is for those interested in preventing unexpected plumbing breakdowns and saving money! Duncan Friends & Family Club is plumbing security for your home and one of the biggest benefits is the extended warranty protecting every plumbing system in your home!

Duncan Friends & Family Club Advantages, Details and Benefits for You

ADVANTAGE	DETAILS	BENEFIT
FRONT OF LINE SERVICE:	Don't get stuck waiting days for a technician to arrive at your home to fix your plumbing emergency!	PRIORITY SERVICE
ANNUAL INSPECTION	Enjoy a complimentary inspection (no service fee) by a highly trained technician to reduce the likelihood of a plumbing emergency in your home.	INCLUDED ($244 value)
DISCOUNT ON SERVICE AND REPAIRS:	Never pay full price again! Save big money on all services and repairs.	15%
SERVICE GUARANTEE	If the problem should arise within the specified time period, we will return to your home and make it right at no additional cost to you!	3 YEARS
FIXTURE GUARANTEE	Members receive warranties on all equipment installed.	LIFETIME*
SERVICE FEE:	Save with reduced service fees. As a member of our club, you'll never have to pay extra!	$39
INVESTMENT		$14.95 PER MONTH or $180 ANNUALLY

Terms and Conditions

Warranty includes fixtures provided and installed by our company. Any eligible fixture that fails to perform as designed will be repaired or replaced for no additional charge for as long as your Friends & Family Club is in good standing. Failure of fixtures through abuse, misuse, neglect, vandalism, freezing, fire, flood, water quality or other acts of God such as an earthquake will not be covered. The results of ordinary wear and tear such as treatment products will be charged normal Friends & Family Club rates while filter systems are covered by a lifetime warranty.

In order to ensure trouble-free operation of eligible fixtures, we must thoroughly inspect your plumbing system at least once a year, during the first calendar quarter. During this visit, our technician will make any necessary adjustments, repairs, or replacements of eligible fixtures - at no cost to you.

Fixture installations must comply with all local codes. Other conditions may be required for eligibility as determined by our technician. These conditions may include, but are not limited to, installation of emergency shutoff valves, a pressure-reducing valve, and waste or potable water-line repairs or water softener systems. Maintenance or alteration of eligible fixtures by anyone other than our company will void warranty.